Topic outline

  • Effective communication


    The certificate will be awarded in recognition of the acquired skills and for the successful completion of the online course and examination on the Effective communication topic.

    The trainee have to complete each "Module" (open and read) one by one. When each module is completed, just click refresh page and the test "Module achievements", will be available. If your score is more than 50%, then click refresh again and the next module will become visible.

    The final test with 40 multiple choice questions will give you the possibility to demonstrate the achievements and to download the Certificate of Course Completion (passing score 60%).

  • Module 1 What is communication?

  • Module 2 Channels and Barriers of Communication

    • resource icon
      File
      Module 2 Channels and Barriers of Communication File

      On successful completion of the module the trainees will learn what might block communication.

      Not available unless: You achieve higher than a certain score in 1st module achievements
    • quiz icon
      Quiz
      2nd module achievements Quiz
      Not available unless: The activity Module 2 Channels and Barriers of Communication is marked complete
  • Module 3 Purpose and Principles of Communication

    • resource icon
      File
      Module 3 Purpose and Principles of Communication File

      On successful completion of the module the trainees will identify the purpose and principles of communication in their own life.

      Not available unless: You achieve higher than a certain score in 2nd module achievements
    • quiz icon
      Quiz
      3rd module achievements Quiz
      Not available unless: The activity Module 3 Purpose and Principles of Communication is marked complete
  • Module 4 Communication sub-skills

    • resource icon
      File
      Module 4 Communication sub-skills File

      On successful completion of the module the trainees will obtain communication skills such as active listening and body language.

      Not available unless: You achieve higher than a certain score in 3rd module achievements
    • quiz icon
      Quiz
      4th module achievements Quiz
      Not available unless: The activity Module 4 Communication sub-skills is marked complete
  • Module 5 Tips and advice for good communicators

    • resource icon
      File
      Module 5 Tips and advice for good communicators File

      On successful completion of the module the trainees will learn how to improve and practice their communication skills.

      Not available unless: You achieve higher than a certain score in 4th module achievements
  • Final Test

    • quiz icon
      Quiz
      Final TEST Quiz
      Not available unless: The activity Module 5 Tips and advice for good communicators is marked complete
  • Effective communication courses